
By the nature of their work, maintenance and installation crews are often dispatched out to the field only to find they can’t resolve the issue on their own. They can’t locate the exact problem. They don’t possess the knowledge or skills to fix the problem. As such, many visits turn out to be a waste of time and money.
With LiveCast, technicians no longer need to take notes or photos, or return to the site with a supervisor. Using streaming video, they can show supervisors the situation and be guided to fix the problem in real-time. Technicians can also stream any potentially unsafe situation, which can be remotely viewed by safety coordinators. Using LiveCast, workers in telecommunications, construction sites, oil refineries and chemical plants can boost their efficiency and improve the effectiveness of repair, installation and maintenance work.